Our approach
RoboTrace is built as a set of responsive web applications, including marketing pages, documentation, the authenticated portal, and administrative tools.
Where practical, we use common accessibility practices such as:
- Semantic HTML
- Clear heading structure
- Keyboard-reachable controls
- Visible focus states
- Descriptive labels
- Predictable navigation
- Responsive layouts
- Reduced-motion support where applicable
Accessibility can vary depending on the user's browser, operating system, device, assistive technology, network conditions, and third-party scripts. Because these combinations change over time, we continue to test and improve our product as part of normal development.
Accessibility tools and overlays
Some public marketing pages may include a vendor-managed accessibility toolbar, such as UserWay, offering options like visual adjustments, text sizing, and motion-related controls.
These tools are provided as additional conveniences only. They do not replace our own accessibility work, and they are not used as a substitute for accessible product design.
Authenticated product areas may omit overlay tools so the application can work more predictably with native browser, operating-system, and assistive-technology features.
Standards and procurement references
Many customers and procurement teams evaluate accessibility using WCAG-oriented guidance, EN 301 549, Section 508-style requirements, or similar regional frameworks.
References to these frameworks do not mean RoboTrace is claiming full certification or guaranteed continuous conformance across every browser, assistive technology, and user scenario. When required for procurement or enterprise review, RoboTrace may provide dated accessibility documentation based on the product version and surfaces reviewed at that time.
Third-party and customer-provided content
Some accessibility factors may depend on third-party services, embedded scripts, fonts, analytics tools, or customer-provided robot episode media.
For example, uploaded video, audio, sensor captures, workplace signage, or other customer-provided content may require separate accessibility handling by the customer depending on the deployment environment and applicable requirements.
Reporting accessibility issues
If you experience an accessibility barrier while using RoboTrace, please contact us. Helpful details include:
- The page or URL where the issue occurred
- What you were trying to do
- Browser and operating-system version
- Assistive technology used, if any
- Screen size, zoom level, or magnification settings
- Screenshots or recordings, if you are comfortable sharing them
We review accessibility feedback and use it to prioritize improvements.
Contact
- Accessibility and general inquiries: hello@robotrace.dev
- Support: support@robotrace.dev
- Security: security@robotrace.dev
If you need this statement in another format, contact us and we will try to provide a reasonable alternative where operationally possible.
Important note
This statement is provided for transparency and does not replace RoboTrace's Terms of Service, Privacy Policy, or any separately negotiated agreement.
Unless a written agreement specifically states otherwise, this statement does not create a separate warranty, service-level commitment, legal certification, or guarantee of compliance with every accessibility requirement in every jurisdiction or technical environment.